Terms of service
GRAPHIQUE DE FRANCE
TERMS AND CONDITIONS OF USE
Last Updated: July 23, 2026
Acceptance of These Terms
Welcome to graphiquedefrance.com (the "Site"), operated by Graphique de France ("Graphique de France," "we," "us," or "our"). These Terms and Conditions of Use (the "Terms") govern your access to and use of the Site and your purchase of any products offered on the Site. Please read them carefully.
By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, do not access or use the Site.
IMPORTANT: These Terms contain a binding arbitration provision and a class-action waiver (Section 15) that affect your legal rights. They require most disputes to be resolved through individual arbitration rather than in court, and waive your right to participate in a class action. Please review Section 15 carefully.
1. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, products, or applicable law. The "Last Updated" date above indicates when these Terms were last revised. When we make material changes, we will post the revised Terms on this page and, where required by law, provide additional notice. Your continued use of the Site after the revised Terms take effect constitutes your acceptance of them.
2. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and share personal information and explains your privacy choices, including your right to opt out of the "sale" or "sharing" of personal information for targeted advertising where applicable. The Privacy Policy is incorporated into these Terms by reference.
3. Eligibility and Acceptable Use
The Site is intended for users who are at least the age of majority in their jurisdiction. Harassment in any form on the Site, including via email, chat, or the use of obscene or abusive language, is prohibited. You may not impersonate any person or entity, including any Graphique de France employee or representative. You may not upload, distribute, or publish through the Site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, that may constitute or encourage a criminal offense, that violates the rights of any party, or that may otherwise give rise to liability or violate any law. You may not upload commercial content or use the Site to solicit others to join any commercial online service or other organization.
4. Copyright
All content on the Site, including text, graphics, images, logos, and code, is the property of Graphique de France or its licensors and is protected as a collective work under United States and other copyright laws. © 2003–2026 Graphique de France. All rights reserved. You may electronically copy and print portions of the Site solely to place an order with, or purchase products from, Graphique de France, or for your own non-commercial use. Any other use — including the reproduction, distribution, display, or transmission of Site content — is prohibited without our prior authorization. You agree not to alter or remove any proprietary notices from materials downloaded from the Site.
5. Trademarks
All trademarks, service marks, and trade names used on the Site are trademarks or registered trademarks of Graphique de France or their respective owners and may not be used without prior written permission.
6. User Content and Participation
The Site may allow you to submit reviews, comments, or other content ("User Content"). You retain ownership of your User Content, but you grant Graphique de France a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, reproduce, modify, display, and distribute it in connection with the Site and our business. You are solely responsible for your User Content and represent that you have all rights necessary to submit it. Graphique de France does not review all User Content, acts as a passive conduit for its distribution, and assumes no liability for it. We reserve the right, but not the obligation, to remove any User Content we determine, in our sole discretion, to be abusive, defamatory, obscene, fraudulent, deceptive, infringing, or otherwise objectionable.
7. Copyright Complaints (DMCA)
We respect the intellectual property rights of others. If you believe content on the Site infringes your copyright, please send a written notice that complies with 17 U.S.C. § 512(c)(3) to our Copyright Agent:
Copyright Agent, Graphique de France
Attn: Legal Department, 9 State Street, Woburn, MA 01801
Email: customerservice@graphiquedefrance.com
We will respond to valid notices in accordance with the DMCA, may remove infringing content, and may terminate the accounts of repeat infringers.
8. Mobile Messaging (SMS/Text) Program
If you opt in to our SMS program, you consent to receive recurring automated marketing and transactional text messages at the mobile number you provide. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. Carriers are not liable for delayed or undelivered messages. Additional details are described in our Privacy Policy.
9. Product Information, Pricing, and Typographical Errors
We strive for accuracy, but product descriptions, pricing, and availability are subject to change and may contain errors. If a product is listed at an incorrect price, we reserve the right to refuse or cancel any order placed for that product, whether or not the order has been confirmed and your payment method charged. If your payment method has already been charged and we cancel the order, we will issue a refund in the amount of the incorrect charge.
10. Warranty Disclaimer
The Site and all materials and products on the Site are provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, Graphique de France disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or its servers are free of harmful components. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
11. Limitation of Liability
To the fullest extent permitted by law, Graphique de France and its officers, directors, employees, agents, licensors, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the Site or any products, even if advised of the possibility of such damages. To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Site or these Terms will not exceed the greater of (a) the total amount you paid to Graphique de France in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless Graphique de France and its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of your violation of these Terms or any activity related to your account or use of the Site.
13. Third-Party Links
The Site may link to websites operated by third parties. We have no control over, and are not responsible for, the content, privacy practices, or data collection of those sites, each of which has its own terms and privacy policy. Links are provided for your convenience only, and you access them at your own risk.
14. Electronic Communications and Notices
When you use the Site or send communications to us, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. We may provide notice to you by email, by a general posting on the Site, or by another reliable method using the contact information you provide.
15. Dispute Resolution; Binding Arbitration; Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
(a) Informal Resolution. Before initiating any formal proceeding, you agree to first contact us in writing at Graphique de France, Attn: Legal Department, 9 State Street, Woburn, MA 01801 (or customerservice@graphiquedefrance.com) and provide a description of the dispute so that we may attempt to resolve it informally. The parties will make good-faith efforts to resolve the dispute for at least sixty (60) days before either party commences arbitration.
(b) Binding Arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any products purchased through the Site will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this provision. Arbitration will take place in Boston, Massachusetts, or another mutually agreed location, and judgment on the award may be entered in any court of competent jurisdiction.
(c) Class-Action Waiver. You and Graphique de France agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.
(d) Jury-Trial Waiver. To the extent any dispute is not subject to arbitration, you and Graphique de France each waive any right to a trial by jury.
(e) Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information.
(f) 30-Day Opt-Out. You may opt out of this arbitration provision by sending written notice to Graphique de France, Attn: Legal Department, 9 State Street, Woburn, MA 01801, within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
(g) Limitation Period. Any claim arising out of or relating to the Site or these Terms must be commenced within one (1) year after the claim arises; otherwise, it is permanently barred, to the extent permitted by law.
(h) Severability. If the class-action waiver in subsection (c) is found unenforceable as to a particular claim, that claim will be severed and may proceed in court, but the remainder of this Section will remain in effect.
16. Governing Law and Venue
These Terms, and any dispute arising out of or relating to them or the Site, are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws principles, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods. Subject to the arbitration provision in Section 15, you agree that any legal proceeding will be brought exclusively in the state courts located in Middlesex County, Massachusetts, or the United States District Court for the District of Massachusetts, and you consent to the personal jurisdiction and venue of those courts.
17. Term and Termination
These Terms apply while you access or use the Site. We may terminate or suspend your access to the Site at any time, for any reason, without notice. The provisions concerning Copyright, Trademarks, User Content, Warranty Disclaimer, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and Miscellaneous survive any termination.
18. Miscellaneous
These Terms, together with the Privacy Policy and any other policies posted on the Site, constitute the entire agreement between you and Graphique de France regarding the Site and supersede any prior agreements. Our failure to enforce any provision is not a waiver of that provision. If any provision is found unenforceable, the remaining provisions remain in full effect. You may not assign these Terms without our prior written consent; we may assign them without notice to you. Neither the course of conduct between the parties nor trade practice will modify these Terms. We are not liable for any failure or delay in performance caused by conditions beyond our reasonable control.
19. Contact
Graphique de France
9 State Street, Woburn, MA 01801
Phone: 1-800-444-1464 · Email: customerservice@graphiquedefrance.com